The SNAP Survey

SNAP wants to know what you think. Your
responses
to this survey will help us improve our
programs
and our interaction with you, our clients and
supporters. We appreciate your taking the
time to
answer these questions.

	First Things First
1.	How did you first learn about SNAP? (Select one of the available choices or enter a different value.) Question - Not Required -How did you first learn about SNAP? Click this to indicate that you will select an existing value. Tab to next input." How did you first learn about SNAP? Please select response Another Animal Agency Friend or Family Member Radio Story/Public Service Announcement Television Story/Public Service Announcement Saw a SNAP Flyer Saw a SNAP Mobile Unit Saw a SNAP Clinic Website Link/Search Engine How did you first learn about SNAP? Click this to indicate that you will enter a new value. Tab to next input." How did you first learn about SNAP? Provide your answer here
	Animals in Your Household
*2.	Question - Required - Do you have companion animals? Yes No
3.	Question - Not Required - How many dogs do you have, if any? Please select response 1 2 3 4 5+ Number varies (Shelter, Foster, Kennel)
4.	Question - Not Required - How many cats do you have, if any? Please select response 1 2 3 4 5+ Number varies (Shelter, Foster, Kennel)
*5.	Question - Required - If you have cats or dogs, are they spayed or neutered? Yes, all are spayed or neutered. Some are spayed or neutered. None are spayed or neutered.
6.	Question - Not Required - Are you aware that spaying or neutering helps reduce dog bites? Please select response Yes No
7.	Question - Not Required - Are your dog(s) or cat(s) microchipped? Please select response Yes Some, not all No
8.	Question - Not Required - How did you acquire your companion animal(s)? (Please select all that apply.) Friend/relative Stray Animal shelter Rescue Group Newspaper Pet store Breeder Gift Kitten/puppy from own animal Other
	The SNAP Website
*9.	What was the purpose of this visit to the SNAP website? (Select one of the available choices or enter a different value.) Question - Required -What was the purpose of this visit to the SNAP website? Click this to indicate that you will select an existing value. Tab to next input." What was the purpose of this visit to the SNAP website? Please select response General information about SNAP To learn about a specific SNAP program To learn about spaying and neutering To make a donation to SNAP What was the purpose of this visit to the SNAP website? Click this to indicate that you will enter a new value. Tab to next input." What was the purpose of this visit to the SNAP website? Provide your answer here
10.	Question - Not Required - Did you find the information you were looking for? Yes No
11.	Question - Not Required - If you did not find the information you were looking for, what information do you need? (Please be specific.)
12.	Question - Not Required - Overall, how satisfied are you with the SNAP website? Very Satisfied Satisfied Somewhat satisfied Somewhat dissatisfied Dissatisfied
13.	Question - Not Required - What type of additional information would you like to see on the SNAP website?
14.	Question - Not Required - How can SNAP improve its website? (Please be specific.)
	SNAP Clinic Services
15.	Question - Not Required - Have you ever used SNAP clinic services? (Check all that apply.) Houston Surgery Clinic (1603 Shepherd Dr.) Houston Wellness Clinic (1801 Durham Dr. @ I-10) Houston Mobile Clinic San Antonio Mobile Clinic San Antonio Spay-Neuter & Animal Wellness Clinic I have never visited a SNAP Clinic
16.	Question - Not Required - If you have visited a SNAP Clinic in the past, how satisfied were you with the service(s) received? Very Satisfied Satisfied Somewhat Satisfied Somewhat Dissatisfied Dissastisfied
17.	Question - Not Required - How can SNAP improve its clinics? (Please be specific.)
	Public Perception
18.	Question - Not Required - Do you agree with the following statement? "SNAP is a leader in the community regarding animal overpopulation issues." Strongly Agree Agree Neither Agree or Disagree Disagree Strongly Disagree
19.	Question - Not Required - Do you agree with the following statement? "The SNAP mission, to prevent the suffering and death of cats and dogs due to overpopulation, especially in low-income areas, meets the needs of the community. Strongly Agree Agree Neither Agree or Disagree Disagree Strongly Disagree
20.	Question - Not Required - What do you think is the best way to let more people know about SNAP?
	Donations
21.	Question - Not Required - Have you ever donated to SNAP? Yes No
22.	If No, why not? (Select one of the available choices or enter a different value.) Question - Not Required -If No, why not? Click this to indicate that you will select an existing value. Tab to next input." If No, why not? Please select response I did not understand how my donation would be used I support other animal welfare organizations I was not able to donate at the time I was unsure of the non-profit status of SNAP If No, why not? Click this to indicate that you will enter a new value. Tab to next input." If No, why not? Provide your answer here
	Comments/Suggestions
23.	Question - Not Required - What suggestions or comments do you have for the SNAP Board of Directors and staff?
	About You (Optional)
24.	Where do you live? (Select one of the available choices or enter a different value.) Question - Not Required -Where do you live? Click this to indicate that you will select an existing value. Tab to next input." Where do you live? Please select response Houston East - Galena Park/Pasadena Houston - Inner Loop Houston North - Aldine/Greenspoint/Acres Homes Houston Northwest - Jersey Village/Spring Houston South - Pearland/Almeda/Hobby Houston Southeast Houston Southwest - Bellaire/Stafford Houston West - Spring Valley/Katy/Memorial Liberty County San Antonio/Bexar County - Northeast San Antonio/Bexar County - Northwest San Antonio/Bexar County - Southeast San Antonio/Bexar County - Southwest Where do you live? Click this to indicate that you will enter a new value. Tab to next input." Where do you live? Provide your answer here
25.	Please complete the following information if you would like SNAP to contact you to discuss your comments, upcoming events, volunteer opportunities, etc. If you wish to remain anonymous, please enter "anonymous" in the first name field.   Name: Title  First Required  Middle Required  Last Required  Suffix  Mr. Ms. Mrs. Miss Dr.         Sr. Jr. II III IV V     Email:   Phone Number: